Customer Help
Our happiness team is always here to assist.
Answers to frequently asked questions
General questions
What is furniture dry cleaning?
Dry cleaning for furniture is a specialized process that uses minimal moisture and eco-friendly cleaning agents to deep-clean your upholstery without soaking it.
How often should I clean my furniture?
It’s recommended to clean your furniture every 6–12 months, depending on use, exposure to dirt, and whether you have pets or children.
Do you use eco-friendly cleaning products?
Yes, we prioritize environmentally safe and non-toxic products to ensure safety for you, your family, and the planet.
Can you remove pet odors and stains?
Absolutely! Our advanced cleaning methods effectively tackle tough pet stains and odors, leaving your furniture fresh and clean.
Do you offer same-day service?
Yes, same-day service is available for most locations in Austin and nearby areas, depending on our schedule.
What types of furniture do you clean?
Do you clean leather furniture?
Yes, we provide specialized cleaning and conditioning services for leather furniture to restore its shine and durability.
Can you clean antique or delicate furniture?
Yes, we take extra precautions with delicate or antique furniture, using gentle cleaning methods to preserve its quality.
Do you clean office furniture?
Yes, we offer professional cleaning services for office chairs, sofas, and other upholstered furniture.
What is included in your upholstery cleaning service?
Our service includes a pre-inspection, stain treatment, deep cleaning, deodorizing, and fabric protection (optional).
Our services, prices, and more
Returns and Exchanges
How much does furniture cleaning cost?
Is the travel fee included in the price?
Yes, there’s no extra charge for travel within 30 miles of Austin. Towns we service include Round Rock, Cedar Park, Georgetown, Pflugerville, and more.
Do you offer discounts for multiple pieces of furniture?
Yes, we offer discounted rates for cleaning multiple items in one visit.
What payment methods do you accept?
We accept cash, credit/debit cards, and online payments for your convenience.
Do you provide refunds if I’m not satisfied?
Customer satisfaction is our top priority. If you’re not happy with the service, we’ll work with you to resolve the issue.
What areas do you serve?
We serve all locations within 30 miles of Austin, including Round Rock, Cedar Park, Georgetown, Leander, and San Marcos.
Can you clean furniture in high-rise apartments?
Yes, we are equipped to provide cleaning services in high-rise apartments and other residential complexes.
Do I need to move the furniture before cleaning?
No, our team will handle all necessary moving of furniture. However, we recommend clearing smaller items like pillows and throws.
How long does the cleaning process take?
Cleaning typically takes 1–2 hours per piece, depending on its size and condition.
How long does it take for furniture to dry after cleaning?
Drying time depends on the method used but generally ranges from 2–6 hours. We also offer quick-dry options for faster results.