Customer Help
Our dedicated support team is always ready to help.
Responses to common inquiries
Common queries
What does furniture dry cleaning entail?
Furniture dry cleaning is a unique method that employs eco-friendly cleaning solutions and minimal water to thoroughly clean your upholstery without saturating it.
How frequently should I have my furniture cleaned?
It’s advisable to clean your furniture every 6–12 months, depending on factors such as usage, exposure to dirt, and whether you have pets or children.
Do you utilize environmentally friendly cleaning products?
Yes, we use eco-friendly and non-toxic products to keep you, your family, and the environment safe.
Do you eliminate pet odors and stains?
Yes! Our advanced cleaning techniques effectively remove stubborn pet stains and odors, leaving your furniture fresh and spotless.
Can I get same-day service?
Yes, we offer same-day service in most areas of Austin and nearby regions, subject to availability.
Which furniture pieces do you clean?
Our services cover a variety of furniture, including couches, armchairs, loungers, footrests, beds, and even patio cushions. Visit our sofa cleaning page for more information.
Do you provide cleaning services for leather furniture?
Yes, we offer professional leather furniture cleaning and conditioning to maintain its beauty and longevity.
Are you able to restore or care for fragile or vintage furniture?
Absolutely! We handle fragile and antique furniture with great care, using specialized gentle cleaning techniques to maintain its condition.
Do you provide cleaning services for workplace furniture?
Yes, we provide expert cleaning for office chairs, sofas, and other upholstered furniture.
What does your upholstery cleaning service cover?
Our service features a pre-inspection, stain removal, deep cleaning, deodorizing, and optional fabric protection.
Our offerings, rates, and additional details
Refunds and Replacements
What is the price of furniture cleaning?
Prices depend on the type and size of the furniture. For more details, check our pricing page or reach out for a free quote.
Does the price include a travel fee?
Yes, there is no additional travel charge within 30 miles of Austin. We also service towns like Round Rock, Cedar Park, Georgetown, Pflugerville, and more.
Do you provide discounts for cleaning several pieces of furniture?
Yes, we offer reduced rates for cleaning multiple items in a single visit.
What forms of payment do you accept?
For your convenience, we accept cash, credit and debit cards, as well as online payments.
Do you offer refunds if I'm not happy with the service?
Your satisfaction is our main focus. If you’re not satisfied with the service, we’ll do our best to address and fix the problem.
Which locations do you cover?
We provide services within a 30-mile radius of Austin, covering areas like Round Rock, Cedar Park, Georgetown, Leander, and San Marcos.
Are you able to clean furniture in high-rise buildings?
Yes, we have the necessary tools and expertise to clean furniture in high-rise apartments and other residential buildings.
Is it necessary for me to move the furniture before the cleaning process?
No, our team will take care of moving the furniture. We do suggest removing smaller items such as pillows and blankets beforehand.
What is the duration of the cleaning process?
The cleaning usually takes between 1 to 2 hours per item, depending on its size and condition.
How much time does it take for furniture to dry after being cleaned?
The drying time varies based on the method used, but it typically takes between 2 to 6 hours. We also provide fast-drying options for quicker results.